Privacy Statement

For your security and peace of mind...
All data collected and processed on this site shall be processed in compliance with the Data Protection Acts 1988 & 2003.

Our Identity:

Privacy Statement

All data collected and processed on this site shall be processed in compliance with the Data Protection Act 1998/2003 (including any subsequent Acts, additions and/or amendments). We are committed to protecting your personal data and complying with the said Act. This Privacy Page outlines the type of information that is collected by us on this website, why we collect it and how we use and protect it.

This Statement also outlines your rights regarding data protection, and tells you how to contact us. This Statement applies only to the GLX Website Hosting's own website. It does not apply, for example, to banners, advertisements or promotions we may sponsor or participate in on websites owned by third parties. Should you follow a link from our web pages to a third party website, GLX Website Hosting cannot be held responsible for the privacy of your data; therefore, we recommend you always check both the privacy statement and the terms and conditions of use of any third party website that you transfer to before providing any personal details.

Who we are


GLX Website Hosting Limited
Wisteria Cavendish House,
369 Burnt Oak Broadway,
Edgware, Middlesex,
HA8 5AW
United Kingdom
Telephone: UK: 0870 067 7065 (9-5 Mon-Fri)

What we collect and why

Personal Data

When referring to personal data, we mean information we collect from you, from which you may be personally identified; this may include your name, address, telephone number(s), credit card information, screen name and email address, but may also include other information such as purchasing habits and preferences. Please be assured that we will not collect any personal data from your visits to our site unless you provide this information voluntarily.

Non-Personal Data

Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This non-personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

Why we retain your data:

We retain information about you to necessitate management of your hosting account, domain registration or other service provided. We use this data to keep you informed of matters related to the efficient functioning of your account. We may contact you at any time to inform you of existing and/or new features of your account, suggest modifications, offer you improved services or obtain your agreement to certain actions that we need to make.

Disclosure of information:

For the provision of some services and/or purchases - for example domain name registration - it may necessary to pass on information to the appropriate third party. Data processed in this manner will only be that which is required to complete the requested service and/or purchase.

We do not reveal any matters about you to any other party other than that which may be required of us under relevant UK Law Notwithstanding the above, the retention of data shall be that required in accord with current legislation.

Right of Access to your information:

A person has a right to be given a copy of his/her personal data. If you require a statement of the data we hold then you must provide us with a Subject Access Request. This is a simple statement laying out the reason and detail of your request. We would charge a fee of £10.00 and will respond within 40 days.

We will accept emailed or written requests to GLX Website Hosting administration at the above address. The fee must be included with the posted request or, in the case of email requests, details of your bank account to be debited. Please provide proof of your identity in all cases.

Right of rectification or erasure your information:

You have a right to have your personal data corrected or erased. We may charge a fee of £10.00 and will respond within 40 days of the receipt of your request.

We will accept e-mailed or written requests to GLX Website Hosting administration at the above address. The fee must be included with the posted request or, in the case of email requests, details of your bank account to be debited. Please provide proof of your identity in all cases.

Extent of Retained data:

In addition to administration information we may, at our discretion, use various forms of processing of data including the collection of IP addresses, use of cookies or web beacons.

Your Right to refuse cookies:

We may store some information on your computer in the form of a "cookie". A Cookie will permit us to maintain our service to match your needs, interests and preferences. You have a right to refuse to accept cookies.

A cookie is a small text file that is saved on your computer. Most web sites deliver cookies to provide visitors access to various functions on the website. Cookies can be long-lived or short-term. The long-lived cookie holds information and compares it with information you display when you return. Web sites that recognise you when you return and provide access codes automatically are examples of this. The short-term cookies are known as session cookies. These are stored temporarily during your visit and are not stored in your computer for long and are regularly deleted when you close your computer. Long lasting cookies can be deleted from your computer.

You are also able to set your computer to block cookies by setting your browser to reject them. However, you may lose many functions that you at present take for granted. Cookies have become like unseen automatic servants - doing things repeatedly that would otherwise require our deliberate intervention.

Use of web beacons

Some of our website pages may contain electronic images known as web beacons (sometimes known as clear gifs) that allow GLX Website Hosting to count users who have visited these pages. Web beacons collect only limited information which includes a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. These web beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign. Because web beacons are the same as any other content request included in the recipe for a web page, you cannot opt out or refuse them. However, where they are used in conjunction with cookies they can be rendered ineffective by either opting out of cookies or by changing the cookie setting on your browser.

Security:

Due to the nature of the Internet no guarantees or warranties implied or otherwise can be given regarding the security of any information that you may transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we take the security of our servers, administration and customer care, very seriously. We provide staff and procedures to maintain security and monitor the operation of all aspects of the business to ensure the best operational conditions for you.

Access to the necessary personally identifiable information that we hold on you is subject to restriction; such access being granted on a need to know basis. This arrangement prevents any unauthorised access, modification or misuse. Please note, however, it may be necessary to release your personal data if required to do so by law, for example, by Search Warrant, Court Order or appropriate requests by Revenue Inspectors.

Your information - Accurate, complete and up-to-date:

We will not knowingly retain data that is out of date or unnecessary; however, as you may change your contact and/or other details from time to time this is largely a reactive policy. Such changes are often only discovered when dealing with or endeavouring to make contact a data subject. As it is your right, and in keeping with our company policy, GLX Website Hosting recommend you contact support when such changes occur, that action by you will assist GLX Website Hosting to ensure accuracy of detail as well as necessary contact details for customers.

Retention of your information:

Data such as financial information and credit card details are usually held only for the period of a transaction. There are, however, certain circumstances where such credit card and/or other financial information data would be kept a longer period. This would be necessary with some of our services, but you will always be informed of this and have the option of the deletion of this retained data at an appropriate time.

Complaints:

Any complaints should, in the first instance, be directed to GLX Website Hosting via the contact address or telephone number above or via email. We will endeavour to correct any errors and provide procedural changes thereafter.

GLX Website Hosting Management - November 2008
Need Help? - Call us now on 0870 067 7065Free Domain Search & Register Domains Here
windows logo php logo MySQL logo asp logo perl logo dot net logo helm logo xen logo hyper V logo apache logo comodo logo worldpay logo dell logo