Domain Registration – Privacy Protection!

As a domain registration is processed, all of the clients details are sent to the registrar who set the client as the registrant for a particular domain name.

A side effect of this process is sometimes overlooked by the majority of domain registrants; all of your personal details become available to the public. It can even include your contact name and address!

This is usually the default with most registrars, but however there is privacy protection available. With all domains registered through GLX Web Hosting an option is presented to all registrants to hide their personal details.

This does not infringe on your ownership of the domain in anyway, it only provides a cover address and name for the public registrant details displayed on the whois.

Check the registrant information on google.com, this is publicly visible.
Google.com Whois Info

This is the same for all domain names ever registered. If you are sensitive about the information publicly available about you on the internet then select privacy protection and keep yourself anonymous!

Our website has been updated

We have just released our new website, we have gone for a new look and new navigation. Our aim is to make the products we have available easy to access. You may notice we also have a new domain and are also now offering a wider variety of products including a massive selection of international domain names we are also offering php hosting and cPanel hosting accounts and also MX Backup services. Your feedback on the new site is welcome.

Dedicated Servers

We are now offering customisable dedicated server options.

Dedicated Web Hosting gives you the flexibility to expand and change as your business requires. It can help with security if you are taking payments, handling the setup of personal accounts or high volumes of traffic.

Click the following link to view our dedicated server page.

Our basic dedicated hosting account starts from £125.40 per month, this provides you with the following :

Data Transfer – Monthly : 2000 GB
Hard Drives :1x 250GB 7200rpm SATA Hard Disk
Processor : Dual Core Xeon 2.33Ghz 4MB Processor
RAM : 2GB ECC Dual Channel RAM

If you need assistance choosing your dedicated server hosting please contact our support team for help and advice.

I need information on Perl

Perl is located at:

/usr/bin/perl

If you are getting 500 internal server errors, please firstly:

1. Check that the script has CHMOD 755.
2. Check that it was uploaded in ASCII mode.
3. Add the following line below /usr/bin/perl:
BEGIN { open (STDERR, “>cgierror.txt”); }
Check cgierror.txt for any errors that may occur.

If you require a module to be installed, please contact our support team.

How do I use MySQL databases?

Firstly, you will need a user to access this database.

Log into your cPanel (http://www.yourdomain/cpanel).

Then click “MySQL Databases”.
Scroll down until you see “Users”. Enter a username and
password below.
Note that the actual username will be you account name
followed by an underscore and the username you define.
E.g. If you account name was “hosting”, and your database
username was “fred”, then your full username would be
hosting_fred

After you have done this, find the text box which allows you
to create a database. Enter the database name, and press
Add Database.
Note that the same rules apply as for the username, your
database will be called accountname_databasename.

Then, you need to add the user to the database.
Select the user you created from the drop down box, then
select the database.
Make sure ‘ALL’ is ticked, and then press “Add User to DB”.

What are the email settings?

Quick Reference:

POP3: mail.yourdomain.com
SMTP: mail.yourdomain.com
IMAP: mail.yourdomain.com

Username: full email address
Password: your password

Our SMTP (outgoing) server will require authentication with the same credentials as you used to login.

Outlook Express:

Tools > Accounts > Add Mail
Follow the instructions.

To enable authentication on outgoing emails:
Tools > Accounts > Properties > Servers > Tick my server requires authentication.

I think my ISP is blocking my outgoing emails.

If you are able to connect to our POP3 server, but not to our SMTP server, it is likely that your ISP is blocking you.
Many ISPs will block you from sending out emails using a different SMTP server than their own on port 25.

Therefore, all customers may use port 26 to send outgoing emails if they need to.

To change this you need to access your account settings in your email software.

Outlook Express:
Tools > Accounts > Properties (on your account) > Advanced.
Change Outgoing port to 26.

Thunderbird:

Tools (Edit under linux) > Account Settings > Outgoing Server (SMTP) > Edit
Change port to 26.

How can I access my email on multiple computers?

There are 2 main options for this:

You can use the webmail software which means you can access your email anywhere using your browser:
www.yourdomain.com/webmail/

Secondly, you could setup your email client to use IMAP.

IMAP means that your client will not download and remove messages from the server. It will leave the messages on the server so you can view them from multiple locations. The downside is that you need to be connected to the internet to view your messages.

Set your client up to use IMAP and use mail.yourdomain.com as the server.

How do I use Cron Tabs?

Cron tabs give you the ability to run a set program or script at a certain time.

To set one up, go into your cPanel account and press Cron Jobs.

Select Advanced.

You will be presented with 5 columns for the time/date etc, and then one for the command.
Entering a * (star) in one of the time fields means every day/minute etc.

For example:

10 0 * * * would mean every day, at 10 minutes past midnight.

You can also write */10 to mean EVERY 10 minutes/days etc.

Or, you could write 10,20,30,45 to mean at those times/days etc.

In the command field, enter the command you wish to be run. For example, to run a php script at a certain time, enter php /home/username/public_html/script.php

Transfer A Domain To Us.

If you want to transfer your domain to us, you will need to contact us directly for instructions as each domain tld has a different transfer process.

However :
If you just want hosting from us; after purchasing your hosting account you will then be required to ask your current registrar to change the nameservers on your domain to:
ns.glxhost.com
ns2.glxhost.com

After this has propagated your site will be displaying your web pages live from our servers.

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